Donation Refund Policy

Madhurya Foundation is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Madhurya Foundation expects that all donors will exercise due care and diligence while making donations. Madhurya Foundation also recognizes that a donation may be made erroneously or donors may change their mind.

Madhurya Foundation will examine each request for refund of donation and endeavour to make the refund. Madhurya Foundation may also seek further information / documents and donor must co-operate in this regard.

However, Madhurya Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

  • If you would like your donation to Madhurya Foundation to be refunded,
  • You must request Madhurya Foundation in writing or by email for a refund and Your request must reach Madhurya Foundation within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
    • Made the donation online, electronically or through other means, OR
    • Handed over the Cheque / Demand Draft to Madhurya Foundation or someone authorized by Madhurya Foundation for this purpose, OR
    • Despatched the Cheque / Demand Draft to Madhurya Foundation by other means.

The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:

  • Date of donation
  • Donation amount
  • If donation was made through Cheque/ Draft, please provide Cheque/ Draft number.
  • If donation was made through Credit Card, please provide Credit Card number (last 4 digits only).
  • If donation was made online, please provide Donation-ID.

 

Madhurya Foundation
C-404, Jal Vayu Towers,

Opp. Vigyan Dham, Jhajra,

Dehradun- 248007

Uttarakhand, India.
Email: help@madhuryafoundation.org

Every decision of Madhurya Foundation in this regard will be final and binding to the donor.